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Hi Sarah, thank you for choosing Wain Homes and for sharing your feedback with us. Again going over and beyond what I would have expected. Having recently bought a new build house on the new Wainhomes Waterside Meadows development in Hambleton, Lancashire I would like to share what a great experience we have had from start to finish. So if he is so rude its no wonder the culture of the business is so bad!thanks but I think I will take my money elsewhere! We will only ever contact you in ways that you have agreed to. There are some good lads on this site. Constantly chasing as they never deliver on therr promises. We also had a follow up call from Sam to check if everything was ok, which was most appreciated.If you do need to contact customer care at Wainehomes, be sure to try and deal through Sam, she is a credit to them. We can honestly say that the whole process was dealt with professionally and without stress. Nothing has been too much trouble. to get the jobs finished in a timely manner. We want to resolve your complaint as quickly as possible. We take all feedback we receive seriously and would like the opportunity to look into this further. Site manager, Paul Clarke, is very professional . We also use additional cookies to help us understand how you use the site and make improvements. During office hours (Monday to Friday between 8.30am and 5pm) call us on: North West: 01925 885400 Severn Valley: 0117 374 4300 South West: 01392 448900 For out of hours (weekdays after 5pm, weekends or bank holidays) call our 24 hour Customer Care Helpline on: North West: 0345 601 3270 Severn Valley: 0345 366 9917 South West: 0345 601 3594 If youre in, weve got jobs in management, construction, sales, site management and at our head offices that could be right for you. Find out how we combat fake reviews. 7 weeks later absolutely nothings been done. wainhomes customer care north west. Dave the Site Manager, has gone the extra mile to make sure everything on our snag list was rectified. Francesca, Simon and Mark have always demonstrated a helpful , positive and cheerful attitude which is greatly appreciated.Thank you Jo. After completing our snag list after moving into our new home on Talbot Manor, we have received excellent service. We also use additional cookies to help us understand how you use the site and make improvements. I would like to receive updates from Wain Homes on this development or others nearby. Construction & Manufacturing Contractors & Consultants Construction Company Wainhomes Reviews 579 Great 4.1 In the Construction Companycategory www.wainhomes.net Visit this website Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. Customer Care Coordinator at WAINHOMES (Severn Valley) Limited Severn Beach, England, United Kingdom198 connections Join to connect Wainhomes (Severn Valley) Limited Brimsham Green and King. Any questions/concerns I had were dealt with straight away and the after care has been excellent. Read about their experiences and share your own! | Read 501-520 Reviews out of 595 We also ensure all reviews are published without moderation. Kim has been helpful, professional and friendly during a daunting time. All complaints must go through steps 1 and 2 of the process before being escalated to the Construction Director. 2023 Trustpilot A/S. However the icing on the cake is the lovely lady in customer service, this woman is the rudest and most useless customer service rep I have ever dealt . All the best, Wain Homes. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. The purchase process ran smoothly, with everything explained to us fully by Cheryl who was based at Linley Grange and who conducted everything in a very professional manner. Either way it is unacceptable to be living here FOR SEVEN YEARS on an unfinished development with no firm completion date. We wish you all the best in your new home. We also use additional cookies to help us understand how you use the site and make improvements. We want you to walk through the door on your first day and know youve made the right choice. We will keep your personal data safe and will never pass it on to any third party. Verification can help ensure real people write reviews about real companies. These will only be set if you accept. All the best, Wain Homes social media team. We wish you all the best in your new home. Wainhomes technician Paul goes above and beyond. We also had a follow up call from Sam to check if everything was ok, which was most appreciated.If you do need to contact customer care at Wainehomes, be sure to try and deal through Sam, she is a credit to them. Oxfordshire . These will only be set if you accept. This was reported to Sam at customercare who was always on hand to answer calls and respond to emails concerning the issue and if it had been resolved. 1 review. They've sent out the door company to reseal around the doors multiple times. 3 & 4 bedrooms. It's ruined the skirting boards and the plasterboard. You've rejected analytics cookies. She diligently chased up the contractors (Kildare Plumbing) who were a little slow in responding (no fault of wainehomes of course). Wainhomes technician Paul goes above and beyond. We wish you all the best in your new home. If you are yet to complete on the purchase of your new Wain home, any complaints should be directed to the Sales Team at the relevant development. The times repairs are carried out will depend upon the nature of the problem and the availability of any materials. All jobs assigned to him have now been completed without a need for further visits! 649 people have already reviewed Wainhomes. Thank You! GB. We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. We wish you all the best in your new home. Hi Claire & Craig, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. We have raised the issue via the customer care email address a number of times over the years but there is always an excuse. The couple of issues we have found have been dealt with immediately and without question or hesitation. We take all feedback we receive seriously and would like the opportunity to look into this further. We use cookies to make our services work and collect analytics information. 19. due by The managing director north west is a rude and arrogant man who does not care about customers. Hi Olivia, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Hi Daz, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Dave the Site Manager, has gone the extra mile to make sure everything on our snag list was rectified. In order for a complaint to progress, you must follow this process. We were treated with respect and the whole experience has been stress free. Shropshire. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. 01625 544444 Simon has patiently answered my many questions and went over and beyond helping me in tasks that I suspect are outside of his job description ( including helping me put up my outside Christmas Reindeer ) Mark then was key in sorting out the snags , many of which he completed himself. Always evolving, always looking forward and always looking for new people who share our ambition. We hope to hear from you soon. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. We understand a member of our Customer Care team has been in touch to discuss this further. Excellent advice from Jade sale manager , she went that extra mile was extremely professional calm and explained everything.Paul site manager, also outstanding, the few snags we found were corrected within 72 hours.Crown Point is definitely a great build , if you want a house here Id move quickly! . Well make sure your feedback is passed on to the team. All of Severn Valley. Get in touch in the way that suits you and well promptly answer your questions and queries. This is a good time to be in. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. If weve fitted any kitchen appliances or waste disposal systems that break down, you should contact the manufacturer direct. Today he listened to many concerns Ive had and reassured me personally that he will help where he can. Visit our GDPR / Privacy Notice page to see what we do with your information. Because youll be part of a team where we celebrate each others achievements. A pleasure to speak to and an asset to Wainhomes! Anyone can write a Trustpilot review. England - Yorkshire and North East. Bought 12 months ago, typically snagging, these took a while to resolve but it was done however there are a couple of points that have really soured the experience with Wain Homes.4 parking bays outside mine and my neighbours house, actually can only fit 3.5 cars and after 12 months still no street sign? We would really appreciate our road being finished - but nobody will own up!!! I would like to say a massive thank you to Cheryl, Rob and Chris for making our move as stress free as possible and I would highly recommend Them to anyone wishing to purchase a new home on the Waterside Meadows development. Morland House, Altrincham Road, Wilmslow SK9 5NW. These will only be set if you accept. I would like to receive updates from Wain Homes on this development or others nearby. Tell me more Everything's just right Quality assured Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. I had a wainhomes rep out to take a look, promised it would be sorted. All the best, Wain Homes social media team. We bought a house over 7 years ago on the Hillcrest /Miners View development in Up Holland and we are still waiting for the estate roads to be finished off. Had the contracts manager and head of customer care around to do a report on my property findings were laughable - wont shave down any doors that are catching due to settlement because I had my own flooring installed??! Kind regards, Wain Homes. The love the house, the quality of the build is of high quality and the finish too. WAINHOMES (NORTH WEST) LIMITED Aug 2020 - Oct 2021 1 year 3 months. We wish you all the best in your new home. !I was really interested in a plot on their Waterside Meadows Development so I booked an appointment to go and speak with Cheryl, the salesperson. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. Kind regards, Wain Homes social media team. Also, he keep to visit us if anything need to help.Jade and Paul let us have confidence to buy Wain Homes new build! I contacted their CEO, who hasnt even bothered to acknowledge the email I sent!! But please note, you must follow this step by step process in order to progress your complaint. 5 stars for customer satisfaction 2022. Looks awful. If you think weve done something wrong, or treated you unfairly, we want to know about it. Hi, were so pleased to hear you are settled in your new home! Hi Lianne, we'll make sure your feedback is passed on to the team at Crown Point, so thank you for taking the time to share your experience. We have lived on a new built estate for almost 6 years and the road is still not finished. All the best, Wain Homes. wainhomes customer care north west. Hi Steph and Mel, we'll make sure your feedback is passed on to the team at Crown Point so thank you for taking the time to share your experience. Press Enquiry . We hope that all formal complaints can be addressed by our Customer Care Manager. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Either way it is unacceptable to be living here FOR SEVEN YEARS on an unfinished development with no firm completion date. It goes against our guidelines to offer incentives for reviews. We wish you all the best in your new home. We hope to hear from you soon. TikTok video from Wain Homes (@wainhomes): "Bedroom Goals #wainhomes #wainhomeshouse #homeaccount #northwest #newbuild #southwest #severnvalley #westmidlands #showhome #bedroom #inspiration #interiordesign #fyp #foryourpage #bedrooms #bedrooms #bedroomgoals". We couldnt be happier with the service we have received and would highly recommend buying at this development. She diligently chased up the contractors (Kildare Plumbing) who were a little slow in responding (no fault of wainehomes of course). Its just got so much worse over the year. We use necessary cookies to make our site work. We were kept up to date as the house was built and they were there to answer any questions along the way. Next accounts made up to 30 September 2022 We always want the opportunity to make things right. Site manager, Nick and the team have all been to hand for any of the snags we have found and always happy to help. Wainhomes is currently constructing phase two of the Cheerbrook Gardens development on this land. Developers Wain-homes Ltd, first submitted a controversial planning . We make sure every step of the journey is a good experience for you. All the best, Wain Homes. If the water is running into an electrical fitting, turn off the electricity supply at the consumer unit. I had recently enquired about purchasing a property on the Linley Grange site in Stalmine. We also use additional cookies to help us understand how you use the site and make improvements. We were sitting in the kitchen of our 2 year old house and watched in horror as the patio window started cracking on its own in front of our eyes. Whatever youre looking for, were here to help. angle cube knife sharpening; kevin paffrath vs state of florida. So after nearly a year of telephone calls, emails and various other correspondence we are now in a deadlock situation with Wainhomes for the resolution of our snag that was raised on our completion date. Not only does the estate look awful - its also awful to drive up & down when the weather, is for example, icy & snowy like now! Anyone can write a Trustpilot review. LANGTREE PROPERTIES LTD. Hi Sofiya, thank you for choosing Wain Homes and for sharing your feedback with us. So if he is so rude its no wonder the culture of the business is so bad!thanks but I think I will take my money elsewhere! Report this profile . Find out how we combat fake reviews. And if you feel you want to put a formal complaint in writing, we have a clear procedure to ensure its dealt with the right way. If the loss of roof or ridge tiles was caused by a storm, contact your buildings insurance company as the primary insurer of storm related damage claims. All the best, Wain Homes. Companies can ask for reviews via automatic invitations. Hi Janine, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. They have done a patch job on the render that looks like a bad council job and they will not put it right, despite promising if there was a noticable join they would re-do the whole render. Brilliant experience from start to finish, our sales agent Jade from Denton crownpoint was super helpful and replied to any queries I had within 10 minutes! He encouraged us to use their mortgage advisor, and thank goodness we heeded that advice..(they turned out to be much better than ours) .Pleasant experience with the mortgage advisors (WiseOne) Andrew Charters took over and saw us through the completion. Our Customer Care team will acknowledge and escalate your complaint within 5 calendar days to the Customer Care Manager. They sent technicians in immediately when they were called to put things needed in place in our house.Very keen to listening to our request and we are really satisfied for buying our first house from Wainhomes.A straightforward process in acquiring the property.Thanks Wainhomes Team. House isn't even 2yrs old and it has green algae already. Any minor issues have been dealt with efficiently. Whatever youre looking for, were here to help. The investigation relates to a marketing strategy. At Wain Homes there's a personal approach to everything we do and it's what makes us, us. We also ensure all reviews are published without moderation. Everything in your home is brand new and ready to go. Always evolving, always looking forward and always looking for new people who share our ambition. 7 weeks later absolutely nothings been done. ( See below.) We take all feedback we receive seriously and would like the opportunity to look into this further. We use dedicated people and clever technology to safeguard our platform. New opportunities are coming, so check again soon. Hi Derek, thank you for taking the time to share your experience. Hi Olaide, thank you for choosing Wain Homes and for sharing your feedback with us. Hi Lindsay, thank you for taking the time to share your experience. Thats why youre also moving in with a 10 year NHBC Buildmark warranty with the first 2 years covered directly by Wain Homes and a detailed guide to your new home. by | Jun 16, 2022 | cheap deposit holidays | robertson funeral home marlin tx | Jun 16, 2022 | cheap deposit holidays | robertson funeral home marlin tx 7462998723 (07462998723) Who called me from phone number 074 6299 8723 . Select. It has taken years . A faulty window or door lock compromises your security and safety, so we treat it as an emergency and aim to send a qualified tradesperson as soon as possible. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. He is professional and we're happy with him. If you are not satisfied that your complaint has been fully resolved by our dedicated Customer Care Team, you can escalate to our Customer Care Manager in writing by email or letter. Get in touch in the way that suits you and well promptly answer your questions and queries. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We take all feedback we receive seriously and would like the opportunity to look into this further. might seem minor but its very frustrating and Wain Homes don't seem to be bothered to resolve (typical attitude after they have your money) - I have sent Wain Homes my details via trustpilot for further discussion. It goes against our guidelines to offer incentives for reviews. celebrities with rectangle body shape; tanghalang pilipino examples; 30 day weather forecast ogden, utah; why is my pura blinking red and green; hillsborough county court docket Anwyl Homes is a trading name of Anwyl Construction Co Ltd (Company Numbers 0435323) a company registered in England whose registered office is at Anwyl House, Clos Dewi Sant, St David's Park, Ewloe, Flintshire, CH5 3DT number GB159002679. All the best, Wain Homes social media team. Hi Daz, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. The Customer Care Advocate role will be responsible for supporting the core needs of our support team as well as our customer base by providing oversight of call volumes, case creations, customer .