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Complete disaster. Best of luck. It would be nice to have a scroll bar on the side in our closets. I have not had a case opened yet. The girl picked an area on the side of the sleeve (not visible unless I took a 360 picture) of this jacket to soil it. Ive had people tell me they have no time to answer my questions and I found that very shocking considering that as a seller Im always happy to answer questions but to save myself the time and aggravation of digging out an item to answer a question I try to make sure that when I posted my Posh closet I put aside a day or two to get it all done at one time. Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. You MUST state this in your ebay description or else the wrist band is useless. Im going to give all my remaining active closet to good homes at the end of this week. I however, am photographing extensively anything bought from my closet before shipping!! Ive had far more positive reviews than negative but lately a huge influx of negative when I havent done anything different. I have had an account for over 15 years with 220 transactions but I never though I would leave Poshmark for ebay. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. CONS: Their customer service is horrific, no phone service, insane lowball offers, buyers not accepting, the 20% fee, their email responses are comical, they look at the subject and copy & paste a generic response. Poshmark ended up accepting their side of the story and allowed the return. Or if I cancel an order and relist it- I get told I see you sold these for less before- why are you selling them for more well, last time I checked, it was my closet Im pretty much finished selling lol. I have read a lot of horror stories like this happening to people unfortunately. Thanks! I guess if you get all your items for a $1.00 its worth it. All of my ratings (I have close to 300) have been 5 star except for 2. After doing some research, I think Im going to steer clear of PM. A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes Im a rude whore that needs to learn how to treat people nicer to make more sales LOL. I have been on Poshmark for 1 1/2 years and went full tilt and have over 1300 sales, Each one in blood, sweat and tears. I wonder is it worth it? I had told them I was happy with the other items, and only wanted a refund for the damaged top, plus the money off that was promised in the description. Not great, but good. My quick thoughts re: selling online. On poshmark you can opt to receive your money by check, which is something that really attracts my attention. Tradesy took the return, the buyer got refunded, I kept my money, and then Tradesy resold the shoes through their house account. Might be something you want to try. No one sees it but you. The could give a flying fig about any seller issues. While my sales have picked up, I still get the ridiculous Lowballs like we are at the flea market, and there are times I get infuriated. I thought it looked nice. Depression doesnt even cover how I feel. Want to sell on PoshMark? I love having the control I have over my ShopStylaphile.com site. They havent responded to me in months now! Just people on facebook also pissed off that they cant create an account in the first place. I am recently new to Poshmark, and so far have only had great experiences selling and 5-star reviews. In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. I decided to move to Instagram as Shopify is excellent but you need to know some HTML. Ive been on here for 5 years. No thanks. My honest opinion on PM: It is great for someone like me I am a graduate student who likes to shop. Go find one of those and dont lowball a seller who has higher prices. I dont have any negative ones thankfully minus a brand new product that someone said was more than gently used (still in packaging) !! Like the old saying dont do what you dont want done to you. Two days later they sent me another email inviting me to view a knockoff bag ( the seller used that term in her description ) and get it while it last. Im just guessing that as Poshers are sharing their listings, they are also shopping. Being a business owner It wasnt a good decision for them either. I did get one snarky message in my notifications but I could not read it as it was truncated. The parties. This place is not for high end designer items. I am ready to close down my account already! Now on there these people go back In a month later and change there review thats insane why would posh allow that you shouldnt be able to update a review once written I cant believe how they dont realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. If the gray Shared Successfully banner doesnt pop up, youre in share jail. But it got me very upset. Really, really good points! Im new to the site. I have had a 5 star rating, about 25 sales so far. ; Im brand hew to Poshmatk. Building your own site and getting enough people to buy from you aint free, far from it. eBay may be the best for that still, if one has a good inventory. I set up my closet, started listing. I asked poshmark to take a look at them, and protect their sellers more. The responses are way off the mark. You have to create a profile. They sided with her & I got a damaged coat back. I have done really well making a lot of money up until this month. Im very sad to learn that this type of behavior from certain negative and hateful users has been going on, unaddressed, as far back as 2016, and its still happening! I am so sorry that happened to you as well. Louise, I havent been very active on the site in a while so Im unaware that are postings like this out there. To all that are good at ityou have my respect. I think you have to understand why Posh usually sides with the buyer when they open a case. I quit buying there due to sellers who post zero details on garments, sellers who ship worn and smelly clothing, and sellers who never ship at all after you purchase. I dont know how they can look themselves in the mirror. But regardless, the heavy discount, free gift, fast shipping and neat packaging was not enough? They never got back to me. (Seller finally makes a response right after, although a very questionable one, again a little more than two and a half weeks have gone by) Scroll down and select My Seller Tools which will then bring you to My Inventory Report. LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. Also want to make a note about MERCARI: I wont sale on there bc i had a nbd experience ( although after reading her i see it could happen on PM too I had a girl buy an expensive designer swimsuit from me It was NEW NWT NEVER WORN, i tried it on twice realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. How about silly girl talk on a rainy Sunday afternoon? I have seen people record packaging and shipping an item (which is sad that something that extreme is needed for seller protection) Youre right people are crazy! My main reasons for abandoning this platform are: 1). Havent heard of it (must be my age)! Im @relovestyle (come say hi) and I will NOT be leaving Posh anytime soon. I decided to take the plunge today, to set up shop on Poshmark. I would like to start my own online store, I just would like to know how you do it in order to make it discoverable. I figured out early on to block people with no listings and thousands of followers.number seekers. Im a Poshmark Suggested User; a top seller with 1100+ salesand Im closing my closet at the end of the month. Feb 11 07:47PM. Sure enough they opened a case once I was on vacation and sent them back, fine no big deal. They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didnt fit or they didnt like it! Deleting a Poshmark account is fairly similar on both the mobile app and on the web. This is so amazingly true and also why I stopped poshing a couple years ago. Needless to say, Im flabbergasted, disgusted and completely in shock that Poshmark would side with a new buyer/Posher who has 0 listings, no info, etc. Congratulations by the way and thank you for writing this. I do not like that this site has no way to message, and you cannot see, to my knowledge, peoples reviews. Make *these* kinds of comments. Whatever. A buyer can go anywhere they choose to buy , but not so much for the seller , so sellers are a dime a dozen , but not so much a buyer .And they know a disgruntled buyer will probably never return , but if a seller has made some pretty good money they will blow off some steam , but will continue to stay . The item was never taken out of its original packaging. The unfortunate story is- now I have a ripped handbag and it was smashed into a small package which also ruined the shape. I went on to Etsy focusing on mid century selling & shipping items to production companies and decorators when they were on a time crunch to success. I think I will check out Tradesey and maybe your idea as well . Maybe so, but if she were looking for jeans with lycra and that was important to hershe should have asked before buying. Got tired of receiving my good stuff back damaged! However, I did have the same experience related in reason 1 with a dust bag I sold. Ridiculous amounts of time finding, listing and sharing until my fingers are numb. anyone have any ideas? Makes the item virtually impossible to sell and the seller is screwed. That's the tweet. She claimed I must have mailed her item (a jewelry piece) to somebody else when that other person had purchases something totally unrelated and I KNOW hers was the only bracelet I had yet to sell. I have been selling for five months. 1 mo. Because they provided a different label they have somehow messed up the payment, but no one will help. Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. It all like someone whos in a terrible marriage but isnt willing to leave. I see many comments that say, Oh, I do this for fun, I know I will never make any real money at this. No this is not common. Before shipping the item I was asked to verify the size as they wanted a photo of the tag. Thanks for this insightful article. Be sure to Like your favorite items so youre notified when a seller drops their price. !so I developed a four-point question format that I copied and pasted to every product I was interested in buying. I like many others found after looking for info on returns on Poshmark as I just got my first big dollar return. Ha, like that will ever happen! Yes huge time suck, and if you do not put in the time no sales. As I recommended above, I would keep your shares under 4000 in a single 24 hour period. I moved away from it a while ago, & now Im just deleting my account as well. I like people to be sure an she said it will fit just mail it to me ! Good morning! My PM days are done!!! I responded to Poshmark and informed them that the zipper worked perfectly when it was shipped, but they sided with the buyer and returned the item to me. Forgot to add this: How to remove a love note: Account Tab My Purchases or My Sales Tap on your item Problems/Order Inquiry Remove Love Note, OH Yes been called White trash told I look like a stripper blocked them and they make new accounts and would keep going Someone told me my ISO posts were idiotic and I was a moron. Dont need the stress. I was so excited to try them on. This was interesting reading. I have been debating opening up a boutique, and am not sure whether I should do it on Poshmark, or something like Shopify. I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. Its discouraging.. i purchased them from realreal (who we know is overly cautious about fakes).. buyet is claiming there are ripples in the shoes and put up some ridiculous photos showing nothing.. first, anyone who has worn loubs in very high heels understands that if you wear a heel that high, there is stress on the heel.. i sold a pair that i had resoled and one of the undersides was definitely strained, but repaired.. its a huge haze, i have a dad w dementia and dont feel like dealing w it.. if i simply accept the return without providing pics.. will i be banned from posh? If I used poshmark I would have to re-edit literally hundreds of photos! I tried to reach out to them, but it didnt matter! I certainly dont miss the time suck, and Im now making a lot more money on my own site than I ever made on the Poshmark app. I wrote a comment apologizing and she was just rude to me and leaving unnecessary comments (mind you it has only been 3 days since I mailed it and she may very well receive it tomorrow or the next day because she actually lives close by) . Unfortunately, the cons outweigh the pros. I am looking to get into the job of reselling making something strong. Im slowly building a following and directing traffic to my ShopStylaphile.com through my blog and my social media sites. I get the same problems with unethical people everywhere. How they monitor thousands of closets is beyond me. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shopnot sure. Maybe it cost them $1 to make! I wonder if Poshmark shadow bans certain sellers? So I never used the app again. We are such a big trailer town food trailers, etc., that Im looking into a resale clothes trailer!!! The seller then cancelled the transaction. Lol. I like poshmark but i am a man and everyone thinks i am gay and i am not ,so women who think it is bad ,try being a man and dealing with the people on poshmark ! I am thinking Poshmark has deleted these things, and I can't figure out why. then one return/case i dont think it was completely valid it wa about the size of shoe and i listed EU size instead of brazillain so she had a point -it was a gently used pair of slipper that cost her $4 and gained me 1.05 so I was totally ok sending her a no saying sorry your unhappy pls return no problem. I realize this is an old post and maybe someone has already pointed this out, but I had someone try a scam to get a refund.She wet a corner of a handbag and photographed it then filed a complaint. Immediately I knew. Ive had friends try it on too with the same comment. ( maybe crammed her fat butt into it and tore it ?) I am not a buyer so i dont care to even look at another poshers closet at all. 1% of Poshers (being generous) are knowledgeable enough to authenticate anything. And on eBay, feedback is public. Im certainly not alone in my opinion. They want to come to my house to get the item and only pay with a check. I am thinking about leaving Poshmark. You might not get the ton of eyes on your products like you do on Poshmark, but the quality of your visitors and buyers will be better and you wont have to deal with all the headaches. I am getting frustrated that now most of the time when want more information on an item I want to buy, sellers are ignoring my questions. I just came across your post same thing here for my too. To change your password: In the app Go to your Account Tab (@username). Congrats on your decision to start your own site. I started selling on Poshmark in January 2019. But they have approved the request and the bag is now in transit back to me. She had told me that if I wanted the $5 off, I should have made an offer for the bundle that reflected that!). You can get into Poshmark share jail by sharing close to (or more than) 10000 shares in a single day. Posh always binds w the buyer usually. In the 4th month I hear back from Posh stating because they believe the sunglasses were fake they cant help me. Thanks. So now, I have to decide if I want to return everything, or keep this stupid rag that I wouldnt even donate to Goodwill. Either she is really NEW or shes just starting over under an different name!!! I wish you the best!! It was in perfect condition. dhampyre @amking45 Bored or something?; Clearly a snide remark? Do they realize some people work? Your email address will not be published. I can hardly believe there are people who can sleep at night when they list these things for $48! What about the sellers costs for packaging materials, etc.? I would get up in the morning and receive offers that I couldnt even begin to describe what emotion I was feeling. I was complaining to my bf and he wanted to help out. Transactions and let it be known on my post! Im glad Im not only honest person that was on Poshmark AMD had a crappy experience. Keep me posted on how its going for you and thanks again for the comment! Poshmark support is certainly not going to help you. I want my buyers to love what they get. I just came across PoshMark about a week ago and was searching for what it means to follow someone on poshMark when I found this. Join. I am still highly insulted and offended! So I get my two items returned, and figured, they are NOW scratched and the make-up train I sold her is ruined inside. I would love to find a place to sell that does not require the 20% commission and will not require tons of time. I applaud that. Life is too short. I deducted that they were probably too small for her. xoxo. Im so sick and tired of the low-ball offers, especially when I already list the items at a low price. Congratulations on your new book! You can simply list your items in POSHLAND and nobody will ever bother you again. At midnight my husband would say Are you still poshing? I suddenly realized that all the time I was spending being social on Poshmark was keeping me from doing other really productive things in my life, like exercising, writing, and spending quality time with friends and family. Anyway, looks like ebay is still the best way to start a business. If youre sharing too fast, Poshmarks algorithm will proactively give your shares less attention than they would normally get. Either way, she took away all my desire to sell on Poshmark. Thank you so much Sydney! She even supposedly sent them video proof. More like a normal human being would. And,although its possible your statement may be 100% true,I would argue that theres no way to prove it either way & I actually doubt that it is true in every case. Also, the seller seemed shocked and said shed get back with me. In my, meet the posher page I identified my closet as, not boutique, not thrifted that was it. This time trying to clean out my junk drawer, I sold a pair of older damaged Chanel sunglasses, including their case and cleaning cloth for a steal of a price because they were worn; frames were solid but lenses had scratches. I have a closet of very hiqh quality clothes and shoes mainly Italian and Im practically giving this stuff away for free on Poshmark. They are well known for not replying to your emails once you get the automatic reply you never hear back from them. My rating had fallen to like, 98.5! I cant even use Poshmark at all it wont even let me make an account. They will delete the listing if it's those two cercomstances. Aside from having no personal interaction with sellers, backing up sellers, and even posting there is a time suck. I received an email stating it was removed because it was counterfeit! The seller received them and complained that she only got one pair and was supposed to get two to which I explained again to read the description and asked her to please accept the order. I feel the creepiest aspects of the platform is the psychological manipulation of requiring resellers to share (presenting it as a positive community activity sellers supporting other sellers) so that the mysterious algorithm will reward them with sells; sharing equals free labor driving the activity of the platform, which the same resellers pay more to use than other selling platforms. She waited too long to return it. Last week I made four offers and they were all accepted. I first signed up with Posh a little over 3 weeks ago, and I am BURNT OUT! This is only after they posted on my comments wall asking when I would be shipping the bag and incessant questions. I will move to either Ebay or Shopify. Be cautious!! I received a movie in the mail. Its not what you make (Gross), its what You Keep (Net). If youre using a Poshmark bot to share your items, you have the power to pump out a lot of shares in a short amount of time. I dont know how to start my own website or market it but congratulations to you. So after 8 days and no help from them, I deleted my items and cancelled the one sale and left a detailed message for the buyer, who, if she has any kind of brain, ought to have the sense to look on other selling sites if shes interested in my item. Well PM has not ruled on the case yet but I am disheartened by this and trying not to let it get me down. Reason #1. I do think I will send the information to the news outlets. seriously WTF. I tried emailing Poshmark about it and they only told me how to Cancel the Order from the website when I told them the website will not let me and I need help canceling. I sell very good quality custom jewelry on fb. overall Im having an okay experience .Ive sold less than $200 in the last 6 months which is not great but again its bc a lot of people on Poshmark like you said want something for practically nothing!! I put so many hours into PM for almost no outcome. I think sometimes sellers forget that buyers are on these second hand sites because some people and families cant afford to buy new. Dont get me wrong, a LOT of people have great success on Poshmark, and you might end up being one of those people. As someone who has been selling on Ebay for over 25 years, I just started selling on Poshmark in Nov 2021. i am so over Poshmark! I appreciate your post. No worries. I dont like the idea of shipping designer things over mail, so I drop it off at their consignment office.