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Breakfast, Get exclusive access to members-only deals by email. Do you have a room with a view available? The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Beautiful little hotel The mountain view is stunning. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Friendly and informative front staff. Room 238 had bedbugs. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Overall the hotel was very nice as was the experience. Highly recommend. Yeah right! They are also responsible for the costs associated with eradicating the unit of the pests. Ill start with the pros. Our room was clean and stocked. Food was outstanding! 245 out of 2735 reviews" ", Rating 4 - Poor. Rooms were clean & staff at desk was very polite & professional. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. It was great stay. The room was not very clean. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Built in 2017 as an exclusive couples romantic getaway. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. Booking.com. Rooms were clean and comfortable This is not a rash, these are bites! Buffett had a little bit of everything., The room was very nice, clean and in great condition. Pool was so crowded my 16 year old wouldnt get in. Location off highway was amazingly easy. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. All rights reserved. The check-in was fast and easy. Each review score is between 1 and 10. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I love that they tell you how to get to our room. Colorado Springs, Colorado 80920. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Made beds, replaced towels and amenities. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 My room specifically smelled very strongly of chemicals and the heater squeaked all night long. The eggs are almost impossible to see when laid on most surfaces. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. Please note that a deposit fee is charged per night at this property. Though the lobby is lovely don't let it fool you! Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! The breakfast was excellent and free but the staff during breakfast was totally rude. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. The room was very nice, clean and in great condition. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. We stayed here with our two kids. 78 out of 2735 reviews" ". The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Hotel was clean and had a pleasant clean smell. It is a very nice and reasonably priced Hotel. Basically got one night free with purchase of one night compared to other Hotels in same area. Kids will love the heated pool. The pool was nice and warm Disgusting! Liked: Cleanliness, amenities, property conditions & facilities. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. But this would have been bearable had the staff not been downright snotty and rude. They'll have to be paid for separately during your stay. You may either dine in the restaurant or take your breakfast to go back to your room. You can sort and/or filter them by time of year, review score, and more. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. The Academy Hotel 8110 N. Academy Blvd. Please see our partners for more details. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Was not really expecting housekeeping but they did come during our 3 day stay. Travelers may receive a savings voucher when they submit a review. There was a problem loading the reviews. Reserved 2 rooms, 1 king & 2 queens. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Steakhouse, Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Beautiful property! language, whether its just a rating or contains comments as well, etc.). We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I got bitten all over my arms and legs. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . The Garden of the Gods is 7.5 mi away. Indoor swimming pool. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. We will definitely stay here again if we are in the area! In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. I love the quiet calm vibe. We went back to the area for spring break and decided to stay there again because of the location and price. Needs a deep cleaning. Disliked: Cleanliness, amenities, property conditions & facilities. 2. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Nobody likes that thought," Freeland said. There was a line for waffles in the morning only to find out one of the waffle makers had died. Oh, & rooms were almost sound proof! Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. Weird. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Guests submit their subscores and their overall scores independently theres no direct link between them. Also the heater in my room didnt work I had to use a portable heater to heat the room. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. A chef was available to make made to order eggs/omelets! didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Surprisingly good place with an interesting main lobby / restaurant area. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. Breakfast was above expectations, and the restaurant was on point. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. The breakfast was awesome. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. My friend was sleeping in the bed closer to the bathroom. Rating 10 - Excellent. Booking not found double-check your booking number and PIN then try again. Mountain View was decent but not sure its worth the up charge. * Check-In: 4pm | Check-Out: 11am The Academy Hotel | 8110 N. Academy Blvd. I have never received such terrible treatment in my life!! Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! The property was run down and the room was awkward and small, especially the bathroom. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. Excellent breakfast. I would definitely stay again! They're also applicable regardless of the comment's tone. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Staff was really helpful and friendly. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Our bed was horrible. I never swim with my kids because I hate cold water and was able to swim with them for hours. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. I liked the layout for the bathroom area. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Made beds, replaced towels and amenities. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. The following reports are from third party sources. NEVER again! There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. "Before I even bring my bags into an into a hotel room at all. We went back to the area for spring break and decided to stay there again because of the location and price. 2015 The Academy Hotel, Inc. All rights reserved. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. This hotel exceeded our expectations. They also have very strict protocol on handling complaints such as this. Check your booking confirmation email to find your booking number and PIN. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. Guests can work out in the on-site fitness center or indoor pool. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Booking.com does not accept responsibility or liability for any reviews or responses. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. We stayed at this hotel last summer, June 2010, and left with some bites on us all. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. Thanks! COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. Select dates to see this property's availability and prices, Food: The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Oh, & rooms were almost sound proof! The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Use cautionwhen using pesticides and always follow label directions. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. They have a wonderful breakfast bar. Copyright 2020 Scripps Media, Inc. All rights reserved. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. Something went wrong please try again later. Prices are the average nightly price provided by our partners and may not include all taxes and fees.