Starting from a small unknown site, Ticketmaster has now expanded so much that it now deals with over 500 million tickets per year through its website. Find trending events near you. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. 309. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. this, if you are You will be asked to enter your Ticketek account credentials, but don't you worry - we We've got your back: all you have to worry about is getting to the concert on time. . Garbag . You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. I emailed them regarding this issue but they still haven't reply back. (A .pdf).The transaction was finalised. Idk but if anyone knows how the hell to get in contact with them then let me know. I was certainly given the runaround by others who I had dealt with. My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. I replied and asked for a direct line or email address to speak to management/no reply since. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. Has pictures/video. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Buy guaranteed tickets for sold out events at a fair price. No bad vibes, just money back for any I don't have an email address or access to a computer. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. to then often have to go to their desk at the venue to follow up the issues. Here are 8 tips for writing great reviews. It goes against our guidelines to offer incentives for reviews. 1. . Hi, can I ask what section of consumer affairs did you contact? Verification can help ensure real people write reviews about real companies. . AU. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Check out the Ticketek Marketplace site for more information. AA. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. :/, The 10 days is actually supposed to be 10 days after the concert date. Theyre so damn dodgy. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. Clunky unhelpful booking site for Mary Poppins Melbourne. . ticketek marketplace fees. No contact details to chase, so far no tickets. So this also means that not only have I paid extra for my tickets, but they may even be dodgy. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. I tried it today and was able to remove my tickets from listing. The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. you can't make. Thank you! Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Fees. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. The only way to buy one was to ring the number listed on the Ticketmaster website. Safe, Fast and Verified An administration fee of $10 will be charged. I accidentally bought extra concert tickets and wanted to sell them. on Ticketek, you can sell it on Tixel. Lower fees. When Ticketek get back to you, it will come through as an email. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. . +44 (0)7540 787812 frances@constructionandbuildingphotography.com. I couldn't return to where I was, no progress, the booking system repeated itself, etc. ago. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . Oakdale Middle School Staff, I want an refund, yet there is no way I can get it. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. Customer support was really good too, they were polite and fast with replying emails. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. I retried several times with the same result. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. etc.WHERE IS THE ACCOUNTABILITY? Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! ago. Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. Not that they are necessarily wrong, but people often don't comment when things go routinely right. I would give it zero rating if I could! I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. https://marketplace.ticketek.co.nz/. You'll get your money back and another fan gets to go to the show. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. I tried calling, emailing before the show, had I had a response we would have made the show. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. My Ticketek; Gift Vouchers; But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. phone and you can see your tickets there. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. After you have posted the listing, you only need to wait for the customer to buy it. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). price. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. I accidentally bought extra concert tickets and wanted to sell them. Create an account to follow your favorite communities and start taking part in conversations. 2 February 2023. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. Its ticket resale without the hassle. I submitted a written complaint, because they always respond in writing. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. loud house bad luck crossover fanfiction. Save my name, email, and website in this browser for the next time I comment. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Unknowingly, I was obviously redirected to the resale site where I paid $949.51. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Analytical cookies Press J to jump to the feed. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". To resell an Ticketek ticket, simply login to your account and select which November 16, 2018. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) In other words, event ticket fees are out of control. to find the link in order to proceed with this listing. Bank details are correct and theres also a current credit card number that the refund can be processed against. Ticketek Terms and Conditions of Sale. I have sent an email to resale, but wondering what my next step would be if it is not rectified. for everything it works for mobile tickets, it works for print-at-home tickets as well I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. + I had to pay listing fees + I had to pay a $100 administration fee. PDF (print-at-home) If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! Adjust the price slider to $1. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. . But, when you add delivery charges and extra fees, it just gets expensive. No way to recover tickets. After calling the number and listening to all the preamble, the call disconnected. No, we are unable to offer refunds or cancellations. Introducing Fan-to-Fan Resale. To preview, click "Buy Tickets". (Not all concert tickets are able to be sold on this service, for some reason. If you've forgotten your account details, never fear we also . Please let me know if anyone had gone through this issue and how did you all solved it! You answered your own question - they are separate sites, why would the purchases be linked? ticket, Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Would definitely use again! I also think they're just swamped with customers. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. ticket looks like this you got a mobile ticket from Ticketek. Tixel is available to all Ticketek ticket types and all events: Music, When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. When Ticketek get back to you, it will come through as an email. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Just a thought.) Refunds takes weeks. Flemington Racecourse And Victoria Racing Club. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Australian F1 2023 - Saturday Only. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. Easy as. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Functional cookies your Ticketek account. Send your unique link to the private . It seems like ticketmaster is a very dodgy site. purchaser automatically, and find your tickets there, in "Order History" section. This symbol means you're seeing tickets from other fans too. Maybe you can give it a try now and hopefully it works for you. You can get in touch with your friend (or ticket broker if you purchased from a ticket ?DO NOT BUY TICKETS FROM TICKETEK! All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia.
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