Its quite possible for someone to use the same email address as both a work and personal Microsoft account. I am trying to sign in to a new computer using my Microsoft account. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. One last method would be to sign in to your email associated with your Microsoft account. Please see the attached. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. "That Microsoft account doesn't exist. I should add that this particular computer had my personal account as the main user. You can use Office Online apps at https://office.com. Is it correct to use "the" before "materials used in making buildings are"? Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Microsoft blocks Excel XLL add-ins at last! We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Thanks for reaching us out here in the community. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. "That Microsoft account doesn't exist. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. If you forgot your Microsoft account password, follow these steps. How can a Microsoft account login (email address) both exist and not exist at the same time? Hence, logging in with the affected account (Alias) will trigger the user ID error. That Microsoft account doesn't exist. Request a security code to be sent to the phone number or email you used. rev2023.3.3.43278. I did online training with this specific account. If you are having troubles fixing an error, your system may be partially broken. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Once the account has been created, you can start using that Microsoft service again. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? To resolve this, log in using the details of the new account. A great place where you can stay up to date with community calls and interact with the speakers. That is frustrating because the field is required. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Are there tables of wastage rates for different fruit and veg? It says my account does not exist. 6. Enter a different account or get Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. One easy way to fix this issue is to use the correct account type while logging in. Choose from the options provided on why you need a password reset, then click Next. While the account may be wrong, there may be other factors that can contribute to this error. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Enter a different account or get a new one. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. What is so difficult that Microsoft doesn't recognise a valid account? You may be mistyping the email address. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. Enter a different account or get a new one If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. Enter a different account or get a new one. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Then, check for previous emails from Microsoft. You can also verify by asking close contacts to whom you have emailed from that account. When you see the account you're looking for, select Sign in. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Now click on a user account. Microsoft Outlook allows you to create an alias for your email account. Guiding you with how-to advice, news and tips to upgrade your tech life. However, clearing the cached data will help resolve stored data issues affecting account access. These computers were set up for organization and the one I re-installed I set it up for personal use. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Time-saving software and hardware expertise that helps 200M users yearly. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Sign In. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. The app needs permissions to use SharePoint,office 365 and outlook.com. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Try another email address or sign up for a new one. Thank you for posting to Microsoft Community. Not associated with Microsoft. Has anyone found any fix for this? This is absolutely maddening. No. You will have to use the original account id. Time-saving software and hardware expertise that helps 200M users yearly. This is extremely frustrating. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. For example, trying to use a personal login for a business-only service. Click on the Start button on the left side of your Taskbar, and select Settings. I used that email account to create this post. Thanks for contributing an answer to Super User! Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. While it may look as if the account is incorrect, but there can be other reasons. Hope this helps someone. That said, these aliases cannot be used to login into a Microsoft account. Someone please tell me that there is a solution now. Type the requested information and select Send code. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Enter a different account orget a new one. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Microsoft doesnt explain that difference very well, or at all. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. See, Step 2: Check products or services where you used your Microsoft account. MS has got to fix this. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. I think that's the core of the confusion. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. This is also happening to me. You can connect with Saajid on Linkedin. Enter a different account orget a new one. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Windows 10 comes with a feature that allows you to do a factory reset losing all files. From there, check to see if your device is enabled. If you forgot your Microsoft account password, follow these steps. Head over to Accounts, then Email & accounts. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. Enter a different account or get a new one" when opening outlook through Power Automate. It looks like theres already an account with [emailprotected]????.com. That Microsoft account doesn't exist. How does it not exist when I even have a Facebook account with it? Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. It definitely is an Office 365 account that was being used to log in in the previous computer. I am baffled by this. Youre trying to login and get an error like this: That Microsoft account doesnt exist. On Your Dashboard, click on click Schedule next exam button to select your exam. Making statements based on opinion; back them up with references or personal experience. Hi, I am trying to register for AZ-900 exam. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. In reply to Greg Carmack's post on March 9, 2022. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. It keeps happening. Key Takeaways Check out the latest Community Blog from the community! But, I get a message saying "The Microsoft account doesn't exist. She has been the MiniTool editor since she was graduated from university. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. How do I find my Microsoft 365 admin? I know the account is valid because it is the same one I am using in this forum. This worked in half a second. my email address is - ***removed*** ***Personal information deleted by the moderator. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. 1. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I have the same problem. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Use an alternate account to sign in (if one exists) or sign up for another one. After entering the unique code, you will be able to create a new password and sign in. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. To access this form, the user must be signed in with a Microsoft account. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. If you arent an admin, see How do I find my Microsoft 365 admin? To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. If its you, go back and sign in. I do not know how they are translated in English it was something like "experience online content". You wont be able to access your account, and you will receive this error. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . , It looks like theres already an account with. He has work experience as a Database and Microsoft.NET Developer. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Fix the damned product I pay for every single year, again and again and again. 5. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more!
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