We are unable to accept returns on clearance items. Within the 48 U.S., complete the online returns process. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. While this is clearly stated in the return policy, it may come down to each store. Our policy is to break even on shipping and handling charges. It also allows you to buy many varieties of live fish from its stores. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. The item and original display package must both be in new condition. Sunday 11am - 5pm. Small Animals and Fury friends for any and all level of care. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. Free shipping is never truly free. (2023 Updated), Does Trader Joes Take EBT?
We strive at this location to be the very best all around pet store in the Seattle metro area. View all return instructions. Find something for your pocket pet to chew on like toys, treats, and sticks. PetSmart has an interesting return policy for certain products, like aquariums. Our product webpages state any applicable restrictions on the shipping of that product. There are 3 amazing stores that lets you return the fish you bought from them! Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. We are unable to accept returns on clearance items. Please call 1-888-THAT-PET if you have any more questions! Sierra has decided not to sell air rifles on-line. All of our made for a major retailer/brand items offer significant savings off their original retail price. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. Which Item Should You Bring With When Swapping A Fish? They also make the return easier by initiating a refund or exchange, according to your preference. Save. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. When you bring a fish home from a pet store, you dont bring it with an intention to return. PetSmart tests water for free and will be able to tell you what is safe and what isnt. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. You can only return it, and the refund will be processed after approving the request. These items cannot be returned to Petco stores. C.O.D. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. Small Animals and Fury friends for any lifestyle and level of care. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. Comfort them with tunnels, hide outs, and the correct cage. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Enjoy an aquarium without lifting a finger. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. We are unable to accept returns on clearance items. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Get Sierra Fish & Pets can be contacted at (425) 226-3215. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. And, as proof of purchase, you will also need the original purchase receipt. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. And when it comes to fish, Im very particular about the store brand. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If you are not completely satisfied, please contact a Customer Service Representative. Must ship Standard Ground within the 48 contiguous U.S. only. Fuel (for lanterns, lighters, stoves, etc.) If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. And the prices you got to be kitten me!! If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. The answer is simple. Customers must also make the exchange within two weeks of the onset transaction. However, it is not guaranteed that all stores will accept the return. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. You may exchange your fish for another fish of the same type or a different type. Train them with harnesses, head collars, and muzzles. We understand that there are some exceptions. (2023 Updated), When Does Walmart Restock? But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. If you are a repeat customer they also give discounts:). History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. If your fish is sick, it may not show symptoms for several days. Amazing Love The Birds and Baby Water Dragon. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. But the catch is that the store will only accept it within 14 days of purchase. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Clear . (10 Reasons), Does Lowes Have Curbside Pickup? The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. Train them with harnesses, head collars, and muzzles. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. Stop by an shop all the pet supplies for your dog. We will have a wide variety of dogs available, young and old, small and large! At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. Pet Supplies Plus has everything that a pet parent will ever need! This is an online and offline pet supply brand that offers quality pet products and accessories. Shop. Does Petsmart Sell Bunnies? (His Real Height). Sierra Fish & Pets. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. This will help them figure out which other fish may be a better fit for your tank or your preferences. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. During this time, you can exchange the fish or request a refund for the value of the fish. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. 804 were here. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. May 21 @ 11:00 am - 3:00 pm. Shop for your canine companion here. Not eligible for special shipping offers. Find a Store. We strive at this location to be the very best all around pet store in the Seattle metro area. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Sometimes when you buy a pet from PetSmart, things just dont work out. They can also get sick when they come in contact with other fish that are kept in the same tank as them. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. Check out our selection of lighting and decor that can change to look of any aquarium. Is It Possible To Bring Back PetSmart A Sick Fish? A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. Petco allows returns for all the fish it sells. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. You will not use any air rifle purchased from STP for an unlawful purpose. Bicycles should be reassembled by a qualified bicycle mechanic. If a keycode has already been activated on your order, the keycode box will state "promo entered". If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. Shop. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. When you buy a fish, you hope to have it for several years. We carry the best bird foods, supplies, and cages for your feathered friend. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Can You Swap A Sick Or Unwanted Fish For Other Fish? To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Small pets like Gerbils, Rodents,and varieties. Process your items online within the returns timeframe, to create Instant Store Credit. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. During this time, you can exchange the fish or request a refund for the value of the fish. Due to the weight and size, an additional shipping charge may apply. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. BBB File Opened: 11/12/2009. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. View all return instructions. (2023 Updated), Does Sam's Club Have Curbside Pickup? 2023 COLD WIRE MEDIA. If one of your fish falls ill, you can place it in a tank. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Is It Possible To Bring Back PetSmart A Sick Fish? If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. 11AM-7PM Sat
Returns and credits are subject to the discretion of That Fish Place-That Pet Place. There is no provision for selling your betta fish at Petco even if you bought it from them. Hope you can find this article on Petsmart return policy fish helpful. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. Best place to get your animal needs met and she employs all the young adults around here. I. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. Whether you have your first cute little kitten or have a house full of cats. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. We recommend postal insurance on return merchandise. Cheyenne, WY 82007-1898. Thursday 11am - 7pm. Fullest Answers And More. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Years in Business: 50. Business Started: 4/1/1972. Requests for item exchange using the traditional method will be subject to availability. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Keycode expiration dates can be found in the disclaimer section of each and every email. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. Yes, you can. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. The email will contain track package button(s), order details, and your tracking number(s). If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. In some situations, damaged merchandise may need to be shipped back to us. Reptile Reptile Lighting options for your terrarium or habitat. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. No. Keep them tidy with stain/odor removers, poop bags, and scoops. It does not mean that you cannot return these items if they do not meet up the requirements provided. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. 601 S Grady Way Ste M, Renton, WA 98057-3229. We are considered one of the top rated saltwater aquarium stores in WA. They must also be able to provide the items original receipt. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. We . February 18 @ 11:00 am - 3:00 pm. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund.
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